military
military

 

 

 

FREQUENTLY ASKED QUESTIONS

 

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How do I register for classes?

How do I correct an error on my class schedule?

How do I pay my tuition?

Where do I get a parking decal?

Who do I see if my financial aid is not in by the time school starts?

I am a veteran. Who do I see to be certified for my benefits?

I am a military student. How do I pay my fees?

I have financial aid in excess of my fees. How do I receive my overage check?

How do I drop or add a class?

When do I receive my refund for dropping a course or withdrawing from the University?

What if the book for one of my classes is not in the bookstore?

What if I have an emergency and have to drop out of school?

What is a student account?

May I keep credit balances for future charges?


When are bills mailed?

What is the web fee payment system (VIP)?

May I pay my charges without a bill?

Do you accept credit cards for payments of charges?

If a financial hold is placed on my records, what actions should I take to get the hold released?

Does the University have a deferred payment plan?

How do I find out more about the student loan interest deduction and other requirements or conditions that may apply to me?

 

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How do I register for classes?

Once the master schedule is available, you can make an appointment with your advisor to sign up for classes. If you do not know who your advisor is, or you are a new student, please contact the advisement office at 938-3800 or toll-free at 1-888-872-7868. (1-888-USCSUMTER) You may access the registration system at www.my.sc.edu

NOTE: Even if you sign up for classes, you will not be registered for those courses on the computer until your admission is final. If a class that you selected fills up while you are finalizing your admission, you will have to select another class.

 

How do I correct an error on my class schedule?

Visit Toni Williams in the Records office, or Rick Boyd at the Shaw AFB office. You may also access the registration system at www.my.sc.edu



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How do I pay my tuition?

Visit the Business Office to make payment in person or access SSC at the following link: www.my.sc.edu. If you have received a bill in the mail, you may send payment to the address noted on the bill. You must pay all fees by the cancellation date. Payment after that date will result in a $5 late fee per day.

 

Where do I get a parking decal?

You may pick up a parking decal in the Business Office or the Student Life Office There is no additional charge to pick up your parking decal. You paid for the decal with your fee payment. You will be asked to provide your student number and license tag.



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Who do I see if my financial aid is not in by the time school starts?

Visit the Financial Aid office in the Adminstration Building.

 

I am a veteran. Who do I see to be certified for my benefits?

Visit the Financial Aid office in the Adminstration Building.

 

I am a military student. How do I pay my fees?

Once you have registered for class and received your tuition assistance paperwork, you must turn in your TA to the Shaw Office or the Sumter Campus Financial Aid office. After your TA is entered into the system, have a bill printed in the Business Office. If you are paying by credit card, please access the SSC system at www.my.sc.edu. Otherwise you may pay by cash or check in the Business Office.



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I have financial aid in excess of my fees. How do I receive my overage check?

Financial aid checks are not issued until 10 days before the start of classes. In order for your financial aid to be available, you must turn in the bottom part of your bill or pay your fees through the SSC system with your available financial aid. If you do not advance your financial aid, you will not receive your overage and you may be canceled for non-payment. Excess Financial Aid will be returned to you via Direct Deposit or US Mail.

 

How do I drop or add a class?

Visit the Records office in the Administration Building. You may also  access SSC to make changes.



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When do I receive my refund for dropping a course or withdrawing from the University?

Academic refunds are automatically refunded to you and mailed to your permanent address. Please allow 6-8 weeks after the date you dropped the course to receive a refund check. Financial aid students, please remember all refunds must be applied to financial aid sources first.

 

What if the book for one of my classes is not in the bookstore?

If the bookstore runs out of books, we will order additional texts immediately. The bookstore staff will notify the instructor.  If the bookstore does not receive a book adoption from a professor, we will order the required texts as soon as possible upon receipt of the adoption.



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What if I have an emergency and have to drop out of school?

Students may drop up until the last drop date for the semester with no grade penalty. Students may withdraw for extenuating circumstances up until the last day of classes with proper documentation. Contact the Records Office if you have questions.

 

What is a student account?

A student account is an accounts receivable set up for all students. All financial transactions with the University are maintained through student accounts.



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May I keep credit balances for future charges?

No, credit balances will be automatically refunded to you. Please allow six to eight weeks for a refund of fees.

 

When are bills mailed?

You will not receive a bill. If you register for classes prior to the scheduled billing date, you will receive a postcard at your permanent address. If you register after the scheduled bill date, you will not receive this postcard. This postcard will inform you of our billing process. You may pay your fees through the SSC system at www.my.sc.edu or visit the Business Office to have a copy of your bill printed.



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What is the web fee payment system (VIP)?

You now have the option of paying your fees via the Internet. Web fee payment requires that you have sufficient Financial Aid to cover your fees, or that you will pay by Electronic Check or credit card. The University accepts Mastercard and Discover. If you are paying by credit card, you must pay via the SSC system. You may access SSC at www.my.sc.edu.

 

May I pay my charges without a bill?

Yes, fees and charges may be paid via the web fee payment system – SSC at www.my.sc.edu. If you are paying in person, you will need a copy of your bill. You may obtain your bill from the Business Office.

 

Do you accept credit cards for payments of charges?

Credit cards may be used through the web site at www.my.sc.edu. Mastercard and Discover are accepted. There is a convenience fee charged for the use of any credit card.



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If a financial hold is placed on my records, what actions should I take to get the hold released?

Contact Wendell Prescott in the Business Office at 938-3765 to make arrangements to satisfy the conditions of the hold obligation.

 

Does the University have a deferred payment plan?

Yes, the University has developed a deferred payment plan. This plan may be obtained under certain conditions. Please contact Wendell Prescott in the Business Office for specific deferred payment guidelines after you have registered for classes.  See this page for additional information. 

All deferred payment agreements require payment of a portion of fees up front, plus a non-refundable $75 administrative fee. Three additional payments will be set up at pre-determined dates in the semester. The subsequent payments must be paid by the due date or a financial hold will be placed on a student’s records. A late fee is charged for each day that a payment is late.

Deferred payment plans are not available for Summer and students must be taking at least six credit hours.

 

How do I find out more about the student loan interest deduction and other requirements or conditions that may apply to me?

As always, you should consult your tax advisor for guidance. The University does not provide income tax assistance. However, you can obtain complete information for this deduction in IRS Publication 970 – "Tax Benefits for Higher Education". This publication is available directly from the IRS and may be downloaded from the IRS website at www.irs.gov. 

 

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